How To Fix ICC-KR509 - Section code &1 incorrectly customized

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC-KR - Localization (South Korea)

• Message number: 509

• Message text: Section code &1 incorrectly customized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC-KR509 - Section code &1 incorrectly customized ?

  The SAP error message ICC-KR509, which states "Section code &1 incorrectly customized," typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that there is an issue with the configuration of a section code in the system, which is used for charging and billing purposes.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The section code specified in the error message may not be properly configured in the system. This could be due to missing parameters, incorrect values, or misalignment with the business rules.
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the section code, such as references to non-existent or inactive codes.
  
  
  Versioning Issues: If there have been recent changes or updates to the configuration, the system may not have been updated accordingly, leading to discrepancies.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access or modify the section code, leading to this error.
  
  
  Solution:
  To resolve the ICC-KR509 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the section code in SAP CC.
  Verify that the section code &1 is correctly defined and that all required parameters are set up properly.
  
  
  
  Review Dependencies:
  
  Ensure that all dependencies related to the section code are correctly configured. This includes checking any related charging rules, pricing models, and other relevant settings.
  
  
  
  Data Validation:
  
  Validate the data associated with the section code. Check for any inconsistencies or references to inactive codes.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on the specific section code and its configuration requirements.
  
  
  
  User Permissions:
  
  Ensure that the user encountering the error has the necessary permissions to access and modify the section code.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the section code functions as expected without triggering the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They can provide insights based on the specific version and setup of your SAP environment.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that your team is familiar with the configuration and operational aspects of SAP CC to prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the cause of the ICC-KR509 error in your SAP system.