How To Fix IBSSI_CRMTO_MESSAGES092 - Point of delivery does not yet exist on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 092

• Message text: Point of delivery does not yet exist on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES092 - Point of delivery does not yet exist on the database ?

  The SAP error message IBSSI_CRMTO_MESSAGES092 indicating that "Point of delivery does not yet exist on the database" typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an attempt to access or manipulate a point of delivery (POD) that has not been created or is not recognized in the system.
  Cause:
  
  Missing Point of Delivery: The most common cause is that the point of delivery has not been created in the system. This could be due to an oversight during the data entry process.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or external databases), there may be synchronization issues where the POD exists in one system but not in the other.
  Incorrect Configuration: There may be configuration issues in the system that prevent the POD from being recognized.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the POD.
  
  Solution:
  
  Create the Point of Delivery: If the POD does not exist, you will need to create it in the system. This can typically be done through transaction codes like EAM1 (for creating a point of delivery) or through the relevant configuration settings in the IS-U module.
  Check Data Synchronization: If the POD should exist but does not, check the integration points with other systems to ensure that data is being synchronized correctly. This may involve checking middleware or data transfer logs.
  Verify Configuration: Review the configuration settings in the IS-U module to ensure that everything is set up correctly for managing points of delivery.
  User Authorization: Ensure that the user has the necessary authorizations to access the point of delivery. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM1, EAM2, and EAM3 for managing points of delivery.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the point of delivery is correctly set up in your SAP system.