How To Fix IBSSI_CRMTO_MESSAGES081 - Hierarchy or category for object family &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 081

• Message text: Hierarchy or category for object family &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES081 - Hierarchy or category for object family &1 does not exist ?

  The SAP error message IBSSI_CRMTO_MESSAGES081 indicates that there is an issue with the hierarchy or category for a specific object family in the SAP system. This error typically arises in the context of CRM (Customer Relationship Management) or when dealing with object hierarchies in SAP.
  Cause:
  The error message is triggered when the system cannot find a valid hierarchy or category for the specified object family (denoted by &1). This can occur due to several reasons:
  
  Missing Configuration: The hierarchy or category for the object family has not been defined or configured in the system.
  Incorrect Object Family: The object family specified may be incorrect or not recognized by the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the hierarchy or category.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (usually in SPRO) and verify that the hierarchy or category for the specified object family is correctly defined.
  Ensure that the object family exists and is properly set up in the system.
  
  
  
  Validate Object Family:
  
  Confirm that the object family you are trying to use is valid and exists in the system. You can check this in the relevant transaction codes or configuration areas.
  
  
  
  Review Data:
  
  Check for any inconsistencies in the data related to the object family. This may involve looking at related tables or entries in the system.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, ensure that all necessary objects and settings were included in the transport request. You may need to re-transport or manually configure the missing elements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the object family and its configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or patches available.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message IBSSI_CRMTO_MESSAGES081 in your SAP system.