How To Fix IBSSI_CRMTO_MESSAGES061 - A problem occurred during deletion of product (object) ID &1 (&2).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

  • Message number: 061

  • Message text: A problem occurred during deletion of product (object) ID &1 (&2).

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES061 - A problem occurred during deletion of product (object) ID &1 (&2). ?

    The SAP error message IBSSI_CRMTO_MESSAGES061 indicates that there was a problem during the deletion of a product (object) with a specific ID. This error can occur in various scenarios, particularly when dealing with product master data in SAP CRM or SAP S/4HANA systems.

    Possible Causes:

    1. Dependencies: The product may have dependencies or relationships with other objects (e.g., sales orders, contracts, or other master data) that prevent it from being deleted.
    2. Authorization Issues: The user attempting to delete the product may not have the necessary authorizations to perform the deletion.
    3. Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the product.
    4. System Errors: There could be temporary system issues or inconsistencies in the database that are causing the deletion to fail.

    Solutions:

    1. Check Dependencies:

      • Review any existing relationships or dependencies associated with the product. Ensure that there are no active transactions or references to the product that would prevent its deletion.
      • Use transaction codes like MM03 (Display Material) or CRM_PRODUCT to check for any linked documents.
    2. Authorization Check:

      • Ensure that the user has the necessary authorizations to delete the product. This can be checked with the help of your SAP security team or by reviewing the user roles and authorizations.
    3. Data Integrity:

      • Check for any data integrity issues. You may need to run consistency checks or use transaction codes like SE11 to analyze the database tables related to the product.
    4. Error Logs:

      • Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on why the deletion failed.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), MM03 (Display Material), and CRM_PRODUCT for managing product data.
    • SAP Notes: Search for SAP Notes related to the error message or product deletion issues in the SAP Support Portal.
    • User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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