How To Fix IBSSI_CRMTO_MESSAGES051 - System could not process data record &1. No premise without PoD.

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 051

• Message text: System could not process data record &1. No premise without PoD.

Generated Include to Extension - HOLSTEN - 22.12.2003
INCLUDE 'BAPI TO NACHRICHTEN 02' OBJECT DOKU ID TX LANGUAGE E

ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES051 - System could not process data record &1. No premise without PoD. ?

  The SAP error message IBSSI_CRMTO_MESSAGES051 indicates that the system could not process a data record because there is no premise associated with the Point of Delivery (PoD). This typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with customer data, billing, or service orders.
  Cause:
  
  Missing Premise Data: The error suggests that the system is trying to process a record that requires a premise, but the premise is not linked to the specified PoD.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the premise or PoD records.
  Configuration Issues: There could be configuration issues in the system that prevent the proper association of premises with PoDs.
  
  Solution:
  
  
  Check Master Data:
  
  Verify that the premise is correctly defined in the system and is linked to the appropriate PoD.
  Ensure that the PoD exists and is active in the system.
  
  
  
  Data Maintenance:
  
  If the premise is missing, create a new premise record and link it to the PoD.
  If the PoD is incorrect, update the PoD information to ensure it points to the correct premise.
  
  
  
  Transaction Codes:
  
  Use transaction codes like EAM1 (for managing premises) or EAM2 (for managing PoDs) to check and update the relevant data.
  
  
  
  Check for Data Migration Issues:
  
  If this error occurred after a data migration or system upgrade, review the migration process to ensure that all necessary data was transferred correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions for this specific error.
  Transaction Logs: Review transaction logs for more detailed error messages or context that could help in diagnosing the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify premise and PoD data.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message IBSSI_CRMTO_MESSAGES051.