How To Fix IBSSI_CRMTO_MESSAGES018 - Installation &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

• Message number: 018

• Message text: Installation &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES018 - Installation &1 does not exist ?

  The SAP error message IBSSI_CRMTO_MESSAGES018 with the description "Installation &1 does not exist" typically indicates that the system is unable to find a specific installation (or business partner) that is referenced in a transaction or process. This can occur in various contexts, such as during the processing of service orders, maintenance plans, or other related activities in SAP CRM or SAP PM (Plant Maintenance).
  Causes:
  
  Incorrect Installation Number: The installation number (&1) referenced in the transaction does not exist in the database.
  Data Deletion: The installation may have been deleted or archived, making it unavailable for current transactions.
  Authorization Issues: The user may not have the necessary authorizations to view or access the installation data.
  Configuration Issues: There may be configuration issues in the system that prevent the installation from being recognized.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing data.
  
  Solutions:
  
  Verify Installation Number: Check the installation number you are using to ensure it is correct. You can do this by searching for the installation in the relevant transaction (e.g., using transaction code IE03 for viewing installations).
  Check Data Availability: Ensure that the installation has not been deleted or archived. If it has been archived, you may need to restore it or create a new installation.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the installation data. This may involve checking roles and permissions in the user profile.
  Check Configuration: Review the configuration settings related to installations in your SAP system. Ensure that all necessary settings are correctly configured.
  Data Synchronization: If your SAP system is integrated with other systems, check for any data synchronization issues. You may need to run synchronization jobs or check for errors in the integration process.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE03 (Display Installation), IE02 (Change Installation), and IE01 (Create Installation).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.