How To Fix IBSSI_CRMTO_MESSAGES016 - Installation table blocked - please restart


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBSSI_CRMTO_MESSAGES - Message Class for Technical Objects

  • Message number: 016

  • Message text: Installation table blocked - please restart

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IBSSI_CRMTO_MESSAGES016 - Installation table blocked - please restart ?

    The SAP error message IBSSI_CRMTO_MESSAGES016 indicates that the installation table is blocked, and it suggests that you need to restart the process. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the installation or configuration of certain components.

    Causes:

    1. Concurrent Processes: The installation table may be locked due to another process that is currently accessing it. This can happen if multiple users or processes are trying to perform operations that require access to the same table.
    2. Incomplete Installation: If an installation or update process was interrupted or did not complete successfully, it could leave the installation table in a locked state.
    3. Database Locking Issues: Sometimes, database-level locks can prevent access to certain tables, leading to this error.
    4. System Configuration Issues: Misconfigurations in the system settings or parameters can also lead to this error.

    Solutions:

    1. Restart the Process: As the error message suggests, try restarting the installation or update process. This may resolve temporary locking issues.
    2. Check for Active Processes: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if there are any active processes that are locking the installation table. If you find any locks that are no longer needed, you can delete them (if you have the necessary authorizations).
    3. Database Administration: If the issue persists, you may need to involve your database administrator to check for any database-level locks or issues that could be causing the problem.
    4. System Restart: In some cases, a complete restart of the SAP system may be necessary to clear any lingering locks or issues.
    5. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM12, SM21, and ST22 for monitoring locks, system logs, and dumps, respectively.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
    • Documentation: Review the SAP documentation related to CRM installations and updates for any specific prerequisites or steps that may have been overlooked.

    By following these steps, you should be able to diagnose and resolve the issue related to the installation table being blocked.

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