How To Fix /IBS/RB708 - Contracts could not be locked; posting of transfer terminated.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /IBS/RB -

  • Message number: 708

  • Message text: Contracts could not be locked; posting of transfer terminated.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /IBS/RB708 - Contracts could not be locked; posting of transfer terminated. ?

    The SAP error message /IBS/RB708 Contracts could not be locked; posting of transfer terminated typically occurs in the context of the SAP Integrated Business Solutions (IBS) module, particularly when dealing with contract management or transfer postings. This error indicates that the system was unable to lock a contract for processing, which is necessary to ensure data integrity during transactions.

    Causes:

    1. Concurrent Access: Another user or process may be accessing or modifying the same contract at the same time, preventing the system from obtaining a lock.
    2. Long-running Transactions: If a transaction is taking too long to complete, it may hold locks on the contract, causing subsequent transactions to fail.
    3. Database Lock Issues: There may be issues with the database that prevent locks from being acquired or released properly.
    4. Configuration Issues: Incorrect configuration in the contract management settings or related modules may lead to locking issues.
    5. System Performance: High system load or performance issues can lead to delays in acquiring locks.

    Solutions:

    1. Check for Concurrent Users: Verify if other users are currently accessing the same contract. If so, coordinate with them to avoid conflicts.
    2. Wait and Retry: If the issue is due to a temporary lock, waiting for a few moments and then retrying the transaction may resolve the issue.
    3. Transaction Monitoring: Use transaction codes like SM12 (to view and manage locks) to identify and release any unnecessary locks held by other users or processes.
    4. System Performance Check: Monitor system performance and check for any bottlenecks that may be causing delays in lock acquisition.
    5. Review Configuration: Ensure that the configuration settings for contract management and related modules are correct and optimized.
    6. Database Administration: If the issue persists, consult with your database administrator to check for any underlying database issues that may be affecting locking mechanisms.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to analyze dumps) for troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • User Documentation: Review the user documentation for the IBS module to understand the locking mechanisms and best practices for managing contracts.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.

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