How To Fix /IBS/RB380 - Posted amount may not be zero (posting has been terminated)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IBS/RB -

• Message number: 380

• Message text: Posted amount may not be zero (posting has been terminated)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IBS/RB380 - Posted amount may not be zero (posting has been terminated) ?

  The SAP error message /IBS/RB380 Posted amount may not be zero (posting has been terminated) typically occurs in the context of financial postings, particularly when using the SAP Integrated Business Solutions (IBS) module. This error indicates that an attempt was made to post a transaction with a zero amount, which is not allowed in the system.
  Cause:
  
  
  Zero Amount Posting: The most common cause of this error is that the transaction being posted has a total amount of zero. This can happen if:
  
  The amounts in the line items cancel each other out.
  There is a mistake in the data entry where the amounts were not entered correctly.
  A calculation error resulted in a zero value.
  
  
  
  Configuration Settings: In some cases, the system configuration may not allow zero postings for certain types of transactions.
  
  
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect information that leads to a zero amount.
  
  
  Solution:
  
  
  Check Transaction Amounts: Review the transaction details to ensure that the amounts being posted are correct and not zero. Make sure that all line items have valid amounts.
  
  
  Correct Data Entry: If the amounts are incorrect, correct the data entry and attempt to post again.
  
  
  Review Configuration: If you believe that zero postings should be allowed for your specific scenario, consult with your SAP administrator or functional consultant to review the configuration settings related to postings in the IBS module.
  
  
  Debugging: If the issue persists, you may need to debug the transaction to identify where the zero amount is being generated. This may require technical assistance from an SAP developer or consultant.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any additional insights or known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB50 (General Ledger Account Posting) or other related financial transaction codes.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to perform the posting.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.