How To Fix IBRO811 - The delivered documents are not relevant for coinsurance

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 811

• Message text: The delivered documents are not relevant for coinsurance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO811 - The delivered documents are not relevant for coinsurance ?

  The SAP error message IBRO811, which states "The delivered documents are not relevant for coinsurance," typically occurs in the context of insurance processing within the SAP system, particularly when dealing with coinsurance agreements. This error indicates that the documents or transactions being processed do not meet the criteria for coinsurance handling.
  Cause:
  
  Document Type Mismatch: The documents being processed may not be of a type that is relevant for coinsurance. For example, certain document types may not be configured to support coinsurance processing.
  Missing Configuration: The system may not be properly configured to handle coinsurance for the specific insurance product or transaction type.
  Incorrect Assignment: The insurance policy or contract may not be correctly assigned to a coinsurance agreement, or the coinsurance agreement may not be active.
  Data Inconsistencies: There may be inconsistencies or missing data in the documents that prevent them from being processed for coinsurance.
  
  Solution:
  
  Check Document Types: Verify that the document types being processed are indeed relevant for coinsurance. You may need to consult your SAP configuration or documentation to confirm this.
  Review Configuration: Ensure that the coinsurance configuration in the SAP system is set up correctly. This includes checking the settings for the insurance product, policy, and any related agreements.
  Validate Assignment: Confirm that the insurance policy or contract is correctly linked to a valid coinsurance agreement. If necessary, reassign the policy to the correct agreement.
  Data Verification: Check the documents for any missing or incorrect data. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling coinsurance and the relevant configuration settings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to insurance processing and coinsurance, such as those for policy management, claims processing, and configuration settings.
  User Roles and Authorizations: Ensure that the user attempting to process the documents has the necessary roles and authorizations to perform coinsurance-related transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP insurance modules for further assistance.