How To Fix IBRO809 - Program error: Not all coinsurance shares transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 809

• Message text: Program error: Not all coinsurance shares transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO809 - Program error: Not all coinsurance shares transferred ?

  The SAP error message IBRO809, which states "Program error: Not all coinsurance shares transferred," typically occurs in the context of insurance processing within the SAP system, particularly when dealing with coinsurance arrangements. This error indicates that there is an issue with the transfer of coinsurance shares between different insurance partners or entities.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data related to coinsurance shares, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: The configuration settings for coinsurance in the SAP system may not be set up correctly, leading to issues in how shares are calculated or transferred.
  Program Logic Errors: There could be a bug or logic error in the program that handles the coinsurance processing, which prevents it from correctly transferring all necessary shares.
  Incomplete Processing: The processing of a transaction may not have been completed fully, leading to some shares not being transferred.
  
  Solution:
  
  Check Data Entries: Review the data entries related to the coinsurance shares to ensure that all necessary information is present and correct. This includes checking the relevant master data and transaction data.
  Review Configuration: Verify the configuration settings for coinsurance in the SAP system. Ensure that all necessary parameters are set correctly and that the configuration aligns with business requirements.
  Debugging: If you have access to the development environment, consider debugging the program to identify where the error occurs. This may require the assistance of a developer or SAP support.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any steps taken to troubleshoot.
  
  Related Information:
  
  SAP Modules: This error is typically related to the SAP modules that handle insurance and financial transactions, such as SAP FS (Financial Services).
  Documentation: Review the SAP documentation related to coinsurance processing for best practices and guidelines.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the IBRO809 error and implement a solution to resolve it.