How To Fix IBRO614 - Cleared item not agency coll.: Doc. no.: &1 Amount: &2 Due date: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 614

• Message text: Cleared item not agency coll.: Doc. no.: &1 Amount: &2 Due date: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO614 - Cleared item not agency coll.: Doc. no.: &1 Amount: &2 Due date: &3 ?

  The SAP error message IBRO614 indicates that there is an issue with a cleared item that is not related to an agency collection. This error typically arises in the context of financial transactions, particularly when dealing with accounts receivable or accounts payable.
  Cause:
  The error message IBRO614 is triggered when the system encounters a cleared item (an item that has been settled or paid) that does not meet the criteria for agency collections. This can happen for several reasons, including:
  
  Incorrect Document Type: The document type of the transaction may not be set up for agency collections.
  Clearing Status: The item may have been cleared incorrectly or is in a status that does not allow for agency collection processing.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the requirements for agency collections.
  Data Entry Errors: There could be errors in the data entry for the document number, amount, or due date.
  
  Solution:
  To resolve the IBRO614 error, you can take the following steps:
  
  
  Check Document Type: Verify that the document type associated with the transaction is configured for agency collections. You may need to consult with your SAP administrator or financial team to ensure that the document type is correct.
  
  
  Review Clearing Status: Check the status of the cleared item. Ensure that it is indeed cleared and that there are no discrepancies in the clearing process.
  
  
  Configuration Review: Review the configuration settings related to agency collections in your SAP system. This may involve checking the settings in the Financial Accounting (FI) module to ensure they are set up correctly.
  
  
  Data Validation: Validate the document number, amount, and due date for accuracy. Ensure that there are no typographical errors or inconsistencies in the data.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on agency collections and the specific error message.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display).
  SAP Notes: Check for any SAP Notes related to error IBRO614, as they may provide specific fixes or patches.
  User Roles: Ensure that you have the appropriate user roles and permissions to access the necessary data and perform the required actions in SAP.
  
  By following these steps, you should be able to identify the cause of the IBRO614 error and implement a solution to resolve it.