How To Fix IBRO424 - An incoming payment is expected from &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 424

• Message text: An incoming payment is expected from &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO424 - An incoming payment is expected from &1 &2 ?

  The SAP error message IBRO424 indicates that an incoming payment is expected from a specific business partner (identified by &1 and &2, which typically represent the partner's ID and name). This error usually occurs in the context of financial transactions, particularly when processing incoming payments or clearing open items in accounts receivable.
  Cause:
  The error message IBRO424 can be triggered by several factors, including:
  
  Open Items: There are open items in the accounts receivable that are awaiting payment from the specified business partner.
  Payment Not Received: The system expects a payment that has not yet been recorded or received.
  Incorrect Data Entry: There may be incorrect or incomplete data in the payment document or the business partner's master data.
  Payment Terms: The payment terms may not have been met, leading to the expectation of payment not being fulfilled.
  Configuration Issues: There may be configuration issues in the financial module that affect how incoming payments are processed.
  
  Solution:
  To resolve the IBRO424 error, you can take the following steps:
  
  
  Check Open Items: Review the open items for the specified business partner to confirm if there are any outstanding invoices or payments that need to be addressed.
  
  Use transaction codes like FBL5N (Customer Line Item Display) to view open items.
  
  
  
  Verify Payment Status: Ensure that the payment has been received and properly recorded in the system. If the payment has been made but not recorded, you may need to post it manually.
  
  
  Review Payment Document: Check the payment document for any errors or missing information. Ensure that all required fields are filled out correctly.
  
  
  Check Payment Terms: Verify the payment terms associated with the business partner to ensure they align with the expected payment schedule.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the financial settings are correctly configured for incoming payments.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FB03: Display Document
  F-28: Post Incoming Payments
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review SAP documentation for accounts receivable and incoming payment processing to understand the expected workflows and configurations.
  
  By following these steps, you should be able to identify the cause of the IBRO424 error and implement a solution to resolve it.