How To Fix IBRO246 - The item is either collected direct or by a broker

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 246

• Message text: The item is either collected direct or by a broker

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO246 - The item is either collected direct or by a broker ?

  The SAP error message IBRO246, which states "The item is either collected direct or by a broker," typically occurs in the context of handling inbound deliveries or goods receipts in SAP, particularly when dealing with logistics and inventory management.
  Cause:
  This error usually arises when there is a mismatch in the expected processing of an item. Specifically, it indicates that the system has detected that the item in question is either being collected directly by the customer or is being handled by a broker, which may not align with the current processing rules or configurations in the system.
  Possible Causes Include:
  
  Incorrect Item Configuration: The item may be set up incorrectly in the material master or in the relevant configuration settings.
  Delivery Type Issues: The delivery type or the shipping point may not be configured to handle the item as expected.
  Broker Handling: If the item is supposed to be handled by a broker, but the system is not set up to recognize this, it can lead to this error.
  Document Flow Issues: There may be issues with the document flow in the system, such as missing or incomplete documents related to the item.
  
  Solution:
  To resolve the IBRO246 error, you can take the following steps:
  
  
  Check Material Master Data:
  
  Verify the configuration of the material in the material master. Ensure that the item is set up correctly for the intended processing method (direct collection or broker).
  
  
  
  Review Delivery and Shipping Point Configuration:
  
  Check the delivery type and shipping point settings to ensure they are configured to handle the item appropriately.
  
  
  
  Examine Document Flow:
  
  Look into the document flow related to the item. Ensure that all necessary documents (like purchase orders, delivery notes, etc.) are complete and correctly linked.
  
  
  
  Consult with Logistics Team:
  
  If you are unsure about the configuration or the intended processing of the item, consult with your logistics or supply chain team to clarify how the item should be handled.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the error no longer occurs and that the item can be processed as intended.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on handling inbound deliveries and goods receipts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and others that may be involved in the process.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the IBRO246 error and implement the necessary changes to resolve it.