How To Fix IBRO216 - The correspondence request specified with a receipt date was not changed

IBRO216 - Overview

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 216

• Message text: The correspondence request specified with a receipt date was not changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO216 - The correspondence request specified with a receipt date was not changed ?

  The SAP error message IBRO216 indicates that a correspondence request specified with a receipt date was not changed. This error typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with correspondence requests related to billing or customer communications.
  
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Receipt Date: The receipt date specified in the correspondence request may not be valid or may not correspond to an existing request.
  Status of the Correspondence Request: The correspondence request may be in a status that does not allow for changes. For example, if the request has already been processed or completed, it may be locked for further modifications.
  Authorization Issues: The user may not have the necessary authorizations to change the correspondence request.
  Data Consistency Issues: There may be inconsistencies in the data related to the correspondence request, such as missing or incorrect entries in related tables.
  
  
  Solution:
  To resolve