How To Fix IBRO214 - No broker master data defined for broker &1 with contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 214

• Message text: No broker master data defined for broker &1 with contract &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO214 - No broker master data defined for broker &1 with contract &2 ?

  The SAP error message IBRO214 indicates that there is no broker master data defined for a specific broker and contract combination. This error typically arises in the context of managing broker-related transactions in SAP, particularly in the Insurance or Financial Services modules.
  Cause:
  The error occurs when the system attempts to process a transaction involving a broker, but it cannot find the necessary master data for that broker. This can happen due to several reasons:
  
  Missing Broker Master Data: The broker has not been set up in the system.
  Incorrect Broker or Contract Information: The broker or contract number entered may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as the broker being inactive or not linked to the specific contract.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Broker Master Data:
  
  Navigate to the broker master data transaction (e.g., transaction code BP for Business Partner).
  Verify if the broker with the specified ID exists and is correctly set up.
  Ensure that the broker is active and has the necessary details filled in.
  
  
  
  Verify Contract Information:
  
  Check the contract number associated with the broker.
  Ensure that the contract is valid and correctly linked to the broker.
  
  
  
  Create or Update Broker Master Data:
  
  If the broker does not exist, create the broker master data using the appropriate transaction.
  If the broker exists but is incomplete, update the necessary fields to ensure all required information is filled out.
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the data related to the broker and contract.
  If necessary, consult with your SAP administrator or support team to run data consistency checks.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files related to broker management to ensure compliance with the required setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), IB01 (Create Broker), and IB02 (Change Broker).
  Authorization: Ensure that you have the necessary authorizations to view and edit broker master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the IBRO214 error and ensure that the broker master data is correctly defined in the system.