How To Fix IBRO172 - Reversal not possible; collective reconcilation key is used

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 172

• Message text: Reversal not possible; collective reconcilation key is used

What causes this issue?

The system uses <DS:DE.XSHFIKEY_BROK>collective reconciliation keys</>
to post broker reports.
When this function is activated, you can no longer reverse complete
broker reports, as this would reverse all other postings made to this
reconciliation key.

System Response

The system cannot reverse the broker report.

How to fix this error?

Reverse items in the broker report individually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO172 - Reversal not possible; collective reconcilation key is used ?

  The SAP error message IBRO172 indicates that a reversal operation cannot be performed because a collective reconciliation key is being used. This typically occurs in the context of financial accounting and reconciliation processes within SAP, particularly when dealing with intercompany transactions or collective postings.
  Cause:
  The error arises when you attempt to reverse a document that is linked to a collective reconciliation key. A collective reconciliation key is used to group multiple transactions for reporting or reconciliation purposes. When such a key is in use, the system restricts the reversal of individual transactions to maintain the integrity of the collective data.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check the Reconciliation Key: Verify if the transaction you are trying to reverse is indeed linked to a collective reconciliation key. You can do this by reviewing the document details in the SAP system.
  
  
  Use the Correct Transaction: If you need to reverse a transaction that is part of a collective reconciliation, you may need to reverse the entire collective posting instead of individual entries.
  
  
  Consult with Finance Team: If you are unsure about the implications of reversing a transaction linked to a collective reconciliation key, consult with your finance or accounting team. They can provide guidance on the appropriate steps to take.
  
  
  Adjust the Posting: If the reversal is necessary, consider adjusting the original posting instead of reversing it. This may involve creating a new entry that corrects the previous one without breaking the collective reconciliation.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message. SAP frequently updates its software, and there may be specific patches or notes that address this issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for reversing documents) and FBRA (for reversing a document with a reference).
  Collective Reconciliation: Understand how collective reconciliation works in your organization and the implications of reversing transactions within this framework.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to address the IBRO172 error and proceed with your financial operations in SAP.