How To Fix IBRO025 - Database update of broker report header data not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 025

• Message text: Database update of broker report header data not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO025 - Database update of broker report header data not successful ?

  The SAP error message IBRO025 indicates that there was an issue with the database update of the broker report header data. This error typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with billing and invoicing processes.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: Another process may be locking the database table that is required for the update, preventing the current transaction from completing.
  Data Integrity Issues: There may be inconsistencies or missing data in the records that are being updated, which can lead to a failure in the database update.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  Technical Issues: There could be underlying technical issues with the database or the SAP system itself, such as connectivity problems or database corruption.
  Configuration Issues: Incorrect configuration settings in the SAP system related to the broker report or billing processes.
  
  Solution:
  To resolve the IBRO025 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the relevant database tables. If you find locks, you may need to wait for the other processes to complete or manually release the locks if appropriate.
  
  
  Review Logs: Check the application logs using transaction code SLG1 for any additional error messages or details that can provide more context about the failure.
  
  
  Data Consistency Check: Ensure that the data being processed is complete and consistent. You may need to run consistency checks or validation reports to identify any issues.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the operation. You can check this in transaction code SU53 after the error occurs.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues with the database or the SAP system.
  
  
  Reprocessing: If the error occurred during a batch job or mass processing, you may need to reprocess the affected transactions after resolving the underlying issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SLG1 (to view application logs), and SU53 (to check authorization issues).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the IS-U module, particularly sections related to billing and invoicing, to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the IBRO025 error in your SAP system.