Message type: E = Error
Message class: IBO_WF_INBOX - message class of inbox facade
Message number: 020
Message text: Unable to retrieve substitutions
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IBO_WF_INBOX020
- Unable to retrieve substitutions ?The SAP error message IBO_WF_INBOX020: Unable to retrieve substitutions typically occurs in the context of SAP Business Workflow when the system is unable to fetch the substitution settings for a user. This can happen for various reasons, and here are some common causes, potential solutions, and related information: Causes: Missing Substitution Entries: The user may not have any active substitution entries in the system. Authorization Issues: The user may lack the necessary authorizations to view or access substitution settings. Technical Issues: There may be a technical issue with the workflow system or database that prevents retrieval of substitution data. Incorrect User Settings: The user profile may not be set up correctly, or the user may not be assigned to the correct organizational units. System Configuration: There may be configuration issues in the workflow settings or in the substitution management. Solutions: Check Substitution Entries: Go to the transaction code SWUS (Substitution Management) and verify if there are any active substitutions
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