How To Fix IBO_INBOX_FEEDER013 - Work item &1 of task type "&2" does not support action &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_INBOX_FEEDER - Message class for the package IBO_INBOX_FEEDER

• Message number: 013

• Message text: Work item &1 of task type "&2" does not support action &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_INBOX_FEEDER013 - Work item &1 of task type "&2" does not support action &3 ?

  The SAP error message IBO_INBOX_FEEDER013 indicates that a specific work item (identified by &1) of a certain task type (&2) does not support the action (&3) that you are trying to perform. This error typically arises in the context of SAP Business Workflow or SAP Business Process Management (BPM) when an action is attempted on a work item that is not valid for that particular task type.
  Causes:
  
  Unsupported Action: The action you are trying to execute is not defined for the work item type. Each task type in SAP has specific actions that can be performed, and if you attempt to perform an unsupported action, this error will occur.
  Configuration Issues: There may be a misconfiguration in the workflow or task definition that does not include the action you are trying to use.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the work item.
  Incorrect Task Type: The work item may be of a different task type than expected, leading to the action being unsupported.
  
  Solutions:
  
  Check Task Definition: Review the task definition in the workflow to ensure that the action you are trying to perform is indeed supported for that task type. You can do this by navigating to the workflow definition in the SAP system.
  Review Action Configuration: Ensure that the action you are trying to perform is correctly configured in the workflow. This may involve checking the action configuration in the workflow builder or transaction SWDD.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action on the work item. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Documentation: Refer to the SAP documentation for the specific task type and action to understand the expected behavior and limitations.
  Debugging: If you have access to debugging tools, you can analyze the workflow execution to see why the action is not being recognized.
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Overview), and SWDD (Workflow Builder) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context or fixes.
  Community Forums: Consider searching or posting in SAP community forums or SAP support channels for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.