How To Fix IBO_INBOX_FEEDER011 - Basic POWL functionality does not support work item type 'Decide'

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_INBOX_FEEDER - Message class for the package IBO_INBOX_FEEDER

• Message number: 011

• Message text: Basic POWL functionality does not support work item type 'Decide'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_INBOX_FEEDER011 - Basic POWL functionality does not support work item type 'Decide' ?

  The SAP error message IBO_INBOX_FEEDER011 indicates that the basic POWL (Personal Object Worklist) functionality does not support the work item type 'Decide'. This typically occurs when you are trying to access or process a work item in the POWL that is not compatible with the standard functionality provided by the POWL framework.
  Cause:
  
  Unsupported Work Item Type: The work item type 'Decide' is not supported by the basic POWL functionality. This could be due to the specific nature of the work item, which may require a different handling mechanism.
  Configuration Issues: There may be configuration settings in the POWL or the workflow that do not align with the requirements for handling 'Decide' work items.
  Custom Development: If there are custom developments or enhancements in your SAP system, they may not be properly integrated with the POWL framework.
  
  Solution:
  
  Check Work Item Type: Verify the type of work item you are trying to process. If it is indeed a 'Decide' type, you may need to handle it through a different transaction or application that supports this work item type.
  Use Alternative Applications: Instead of using POWL, consider using the appropriate transaction or application that is designed to handle 'Decide' work items. This could be a specific workflow application or a different worklist.
  Configuration Review: Review the POWL configuration settings in your SAP system. Ensure that the work item types you want to support are correctly configured in the POWL settings.
  Custom Development: If you have custom developments, ensure that they are compatible with the POWL framework. You may need to adjust the custom code to handle 'Decide' work items appropriately.
  Consult Documentation: Refer to SAP documentation or notes related to POWL and work item types for any specific guidance or updates that may address this issue.
  
  Related Information:
  
  POWL Configuration: Familiarize yourself with the POWL configuration settings in transaction POWL_ADMIN or POWL_QUERY.
  Workflow Management: Understand the workflow management in SAP and how different work item types are processed.
  SAP Notes: Check for any relevant SAP Notes that may provide fixes or additional information regarding this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.