How To Fix IBO_INBOX_FEEDER002 - Automatic refresh interval for inbox has been set

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_INBOX_FEEDER - Message class for the package IBO_INBOX_FEEDER

• Message number: 002

• Message text: Automatic refresh interval for inbox has been set

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_INBOX_FEEDER002 - Automatic refresh interval for inbox has been set ?

  The SAP error message IBO_INBOX_FEEDER002 typically indicates that the automatic refresh interval for the inbox has been set, which may lead to issues with the performance or functionality of the inbox feature in SAP. This message is often encountered in the context of SAP Business Workflow or SAP Fiori applications.
  Cause:
  
  Configuration Settings: The automatic refresh interval for the inbox may be set to a value that is either too short or not appropriate for the current system load or user requirements.
  System Performance: Frequent refreshes can lead to performance issues, especially in systems with a high volume of workflow items or users.
  User Settings: Individual user settings may have been configured to refresh the inbox too frequently.
  
  Solution:
  
  
  Adjust Refresh Interval:
  
  Navigate to the settings for the inbox (this could be in the SAP GUI or Fiori Launchpad).
  Look for the option to set the refresh interval and adjust it to a more reasonable value (e.g., every 5 or 10 minutes instead of every minute).
  
  
  
  Check User Preferences:
  
  If the issue is user-specific, check the user settings for the inbox and adjust the refresh interval accordingly.
  
  
  
  System Configuration:
  
  If you have access to system configuration, consider reviewing the overall settings for the inbox and workflow processing to ensure they are optimized for your environment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring inbox settings and understanding the implications of refresh intervals.
  
  
  
  Performance Monitoring:
  
  Monitor system performance after making changes to ensure that the adjustments have resolved the issue without introducing new problems.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message or inbox configuration for any patches or updates that may address known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after making adjustments, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.