IB_CRM_UPLOAD_MSG062 - Multiple vendor warranties found for material &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IB_CRM_UPLOAD_MSG -

  • Message number: 062

  • Message text: Multiple vendor warranties found for material &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG062 - Multiple vendor warranties found for material &1 ?

    The SAP error message IB_CRM_UPLOAD_MSG062 indicates that there are multiple vendor warranties associated with a specific material in the system. This can occur in scenarios where a material is linked to more than one vendor warranty, which can lead to confusion or conflicts when trying to process warranty claims or uploads.

    Cause:

    1. Multiple Vendor Warranties: The primary cause of this error is that the material in question has been assigned multiple warranties from different vendors. This can happen if:

      • The material is sourced from multiple suppliers, each providing their own warranty terms.
      • Data inconsistencies or duplicates exist in the vendor warranty records.
    2. Data Upload Issues: If you are trying to upload warranty data (e.g., through a data migration or integration process), the system may encounter multiple entries for the same material, leading to this error.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Vendor Warranty Records:

      • Navigate to the warranty management section in SAP and review the vendor warranties associated with the material.
      • Identify and analyze the multiple warranties linked to the material.
    2. Consolidate Warranties:

      • If appropriate, consolidate the warranties into a single entry. This may involve discussing with relevant stakeholders (e.g., procurement, vendor management) to determine which warranty terms should be retained.
      • Delete or deactivate any duplicate or unnecessary warranty records.
    3. Data Cleanup:

      • If the issue arises from data upload, ensure that the data being uploaded does not contain duplicates. Clean up the data file to ensure that each material has a unique warranty entry.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for warranty management to understand how warranties are structured and managed within your specific SAP environment.
    5. Contact SAP Support:

      • If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance tailored to your specific system configuration and version.

    Related Information:

    • Warranty Management in SAP: Understanding how warranties are managed in SAP can help prevent similar issues in the future. Familiarize yourself with the relevant modules and processes.
    • Data Migration Best Practices: If you are performing data uploads, follow best practices for data migration to avoid issues with duplicates and ensure data integrity.
    • User Roles and Permissions: Ensure that users involved in warranty management have the appropriate roles and permissions to view and modify warranty records.

    By following these steps, you should be able to resolve the error and ensure that your warranty management processes run smoothly.

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