Do you have any question about this error?
Message type: E = Error
Message class: IB_CRM_UPLOAD_MSG -
Message number: 062
Message text: Multiple vendor warranties found for material &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message IB_CRM_UPLOAD_MSG062 indicates that there are multiple vendor warranties associated with a specific material in the system. This can occur in scenarios where a material is linked to more than one vendor warranty, which can lead to confusion or conflicts when trying to process warranty claims or uploads.
Cause:
Multiple Vendor Warranties: The primary cause of this error is that the material in question has been assigned multiple warranties from different vendors. This can happen if:
- The material is sourced from multiple suppliers, each providing their own warranty terms.
- Data inconsistencies or duplicates exist in the vendor warranty records.
Data Upload Issues: If you are trying to upload warranty data (e.g., through a data migration or integration process), the system may encounter multiple entries for the same material, leading to this error.
Solution:
To resolve this error, you can take the following steps:
Check Vendor Warranty Records:
- Navigate to the warranty management section in SAP and review the vendor warranties associated with the material.
- Identify and analyze the multiple warranties linked to the material.
Consolidate Warranties:
- If appropriate, consolidate the warranties into a single entry. This may involve discussing with relevant stakeholders (e.g., procurement, vendor management) to determine which warranty terms should be retained.
- Delete or deactivate any duplicate or unnecessary warranty records.
Data Cleanup:
- If the issue arises from data upload, ensure that the data being uploaded does not contain duplicates. Clean up the data file to ensure that each material has a unique warranty entry.
Consult Documentation:
- Refer to SAP documentation or help resources for warranty management to understand how warranties are structured and managed within your specific SAP environment.
Contact SAP Support:
- If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance tailored to your specific system configuration and version.
Related Information:
By following these steps, you should be able to resolve the error and ensure that your warranty management processes run smoothly.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
IB_CRM_UPLOAD_MSG061 No customer warranties found for material &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
IB_CRM_UPLOAD_MSG060 No vendor warranties found for material &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
IB_CRM_UPLOAD_MSG063 Multiple customer warranties found for material &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
IB_CRM_UPLOAD_MSG064 Vendor warranty &2 found for material &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.