How To Fix IB_CRM_UPLOAD_MSG061 - No customer warranties found for material &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 061

• Message text: No customer warranties found for material &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG061 - No customer warranties found for material &1 ?

  The SAP error message IB_CRM_UPLOAD_MSG061 indicates that there are no customer warranties found for the specified material in the system. This error typically occurs during processes related to warranty management, such as uploading warranty data or processing warranty claims.
  Cause:
  
  Missing Warranty Data: The primary cause of this error is that there are no warranty records associated with the specified material in the system.
  Incorrect Material Number: The material number provided may be incorrect or does not exist in the system.
  Data Not Uploaded: If you are trying to upload warranty data, it is possible that the data has not been uploaded or has been uploaded incorrectly.
  Configuration Issues: There may be configuration issues in the warranty management settings that prevent the system from recognizing the warranty data.
  
  Solution:
  
  Check Material Number: Verify that the material number you are using is correct and exists in the system.
  Review Warranty Records: Check if there are any warranty records associated with the material. You can do this by navigating to the warranty management module and searching for the material.
  Upload Warranty Data: If you are trying to upload warranty data, ensure that the data is correctly formatted and that all required fields are filled out. Re-upload the data if necessary.
  Configuration Check: Review the configuration settings for warranty management in SAP. Ensure that the necessary settings are in place for the materials and warranties.
  Consult Documentation: Refer to SAP documentation or help resources for warranty management to ensure that you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) if you are dealing with warranty-related orders.
  SAP Notes: Check for any SAP Notes related to warranty management and the specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in warranty management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.