How To Fix IB_CRM_UPLOAD_MSG021 - Error when assigning equi-main-segment &1 to business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 021

• Message text: Error when assigning equi-main-segment &1 to business partner &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG021 - Error when assigning equi-main-segment &1 to business partner &2 ?

  The SAP error message IB_CRM_UPLOAD_MSG021 typically occurs when there is an issue with assigning an equipment main segment to a business partner in the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.
  Possible Causes:
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the equipment or the business partner. This could include missing or incorrect information in the master data.
  
  
  Business Partner Not Active: The business partner you are trying to assign the equipment to may not be active or may not have the necessary roles assigned.
  
  
  Equipment Status: The equipment might be in a status that does not allow it to be assigned to a business partner.
  
  
  Authorization Issues: The user performing the assignment may not have the necessary authorizations to make changes to the business partner or equipment.
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the assignment from being completed.
  
  
  Solutions:
  
  
  Check Data Consistency: Verify that all required fields for both the equipment and the business partner are filled out correctly. Ensure that there are no missing or incorrect entries.
  
  
  Activate Business Partner: Ensure that the business partner is active and has the necessary roles assigned. You can check this in the Business Partner transaction (BP).
  
  
  Review Equipment Status: Check the status of the equipment to ensure it is in a state that allows it to be assigned to a business partner. You can do this by reviewing the equipment master data.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the assignment. This may involve checking user roles and permissions in the SAP system.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to equipment and business partner assignments. This may require assistance from a functional consultant or SAP support.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner), IE02 (Change Equipment), or IE03 (Display Equipment) to investigate the issue further.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the situation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.