How To Fix IB_CRM_UPLOAD_MSG020 - Error when assigning ERP business partner to CRM business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_CRM_UPLOAD_MSG -

• Message number: 020

• Message text: Error when assigning ERP business partner to CRM business partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IB_CRM_UPLOAD_MSG020 - Error when assigning ERP business partner to CRM business partner ?

  The SAP error message IB_CRM_UPLOAD_MSG020 typically occurs when there is an issue with the assignment of an ERP business partner to a CRM business partner. This error can arise due to various reasons, including data inconsistencies, missing information, or configuration issues. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data between the ERP and CRM systems, such as missing or incorrect fields in the business partner records.
  Configuration Issues: The configuration settings for the integration between ERP and CRM may not be set up correctly.
  Missing Master Data: Required master data (like address, contact details, etc.) may be missing in either the ERP or CRM system.
  Authorization Issues: The user may not have the necessary authorizations to perform the assignment.
  Business Partner Status: The status of the business partner in either system may not allow for the assignment (e.g., inactive status).
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the business partner data in both ERP and CRM systems is consistent and complete. Ensure that all required fields are filled out correctly.
  Use transaction codes like BP in ERP and BP in CRM to check the business partner details.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for the integration between ERP and CRM. Ensure that the necessary settings for business partner synchronization are correctly configured.
  Use transaction SPRO to access the configuration settings.
  
  
  
  Ensure Master Data Completeness:
  
  Make sure that all required master data is present in both systems. This includes addresses, contact information, and any other relevant details.
  
  
  
  Check User Authorizations:
  
  Verify that the user attempting to perform the assignment has the necessary authorizations in both systems. This can be checked using transaction SU53 to analyze authorization issues.
  
  
  
  Review Business Partner Status:
  
  Check the status of the business partner in both systems. If the business partner is inactive or locked, it may prevent the assignment.
  
  
  
  Use Transaction Codes for Troubleshooting:
  
  Use transaction SLG1 to check the application log for more detailed error messages related to the assignment process. This can provide additional insights into the root cause of the error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Refer to the official SAP documentation for business partner integration between ERP and CRM for best practices and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the IB_CRM_UPLOAD_MSG020 error and implement a suitable solution. If the issue persists, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.