How To Fix /IAM/OBJECT_MOC032 - Parent and root issue UUID must not be empty for child change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT_MOC -

• Message number: 032

• Message text: Parent and root issue UUID must not be empty for child change request &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/OBJECT_MOC032 - Parent and root issue UUID must not be empty for child change request &1 ?

  The SAP error message /IAM/OBJECT_MOC032 Parent and root issue UUID must not be empty for child change request &1 typically occurs in the context of SAP's Identity Access Management (IAM) or Change Request Management (ChaRM) when there is an issue with the configuration or data integrity of change requests.
  Cause:
  
  
  Missing UUIDs: The error indicates that the system is expecting a UUID (Universally Unique Identifier) for the parent and root issue of a child change request, but these values are not populated. This can happen if:
  
  The change request was not properly created or linked to a parent request.
  There is a data inconsistency in the change request hierarchy.
  The system encountered an error during the creation or processing of the change request.
  
  
  
  Configuration Issues: There may be configuration issues in the Change Request Management settings that prevent the proper assignment of parent and root UUIDs.
  
  
  Data Migration Issues: If data was migrated from another system or if there were recent changes to the system, it could lead to missing or incorrect UUIDs.
  
  
  Solution:
  
  
  Check Change Request Hierarchy: Verify the hierarchy of the change requests. Ensure that the child change request is correctly linked to a parent change request. You can do this by checking the change request details in the SAP GUI.
  
  
  Recreate Change Request: If the change request is corrupted or improperly configured, consider deleting the problematic change request and recreating it, ensuring that all necessary fields are filled out correctly.
  
  
  Review Configuration: Check the configuration settings for Change Request Management in your SAP system. Ensure that all necessary settings for UUID generation and linking are correctly configured.
  
  
  Data Consistency Check: Run consistency checks on the change request data to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 to check the database tables related to change requests.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER, CRMD_ORDER, or SE80 for managing change requests and analyzing issues.
  Documentation: Review SAP documentation on Change Request Management and Identity Access Management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.