How To Fix /IAM/OBJECT_MOC029 - Parent and root issue UUID must be empty for change request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT_MOC -

• Message number: 029

• Message text: Parent and root issue UUID must be empty for change request &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/OBJECT_MOC029 - Parent and root issue UUID must be empty for change request &1 ?

  The SAP error message /IAM/OBJECT_MOC029 Parent and root issue UUID must be empty for change request &1 typically occurs in the context of SAP Identity Access Management (IAM) or related modules when there is an issue with the change request being processed. This error indicates that the system expects the parent and root issue UUIDs to be empty for the specified change request, but they are not.
  Cause:
  
  Incorrect Change Request Configuration: The change request may have been incorrectly configured, leading to the presence of UUIDs where they should not be.
  Data Integrity Issues: There may be data integrity issues in the underlying database or application logic that are causing the UUIDs to be populated incorrectly.
  System Bugs or Incompatibilities: There could be bugs in the version of the SAP system you are using or incompatibilities with other components.
  
  Solution:
  
  Check Change Request Configuration: Review the configuration of the change request to ensure that it is set up correctly. Make sure that the parent and root issue UUID fields are indeed supposed to be empty for the type of change request you are processing.
  Clear UUID Fields: If you have access to the backend, you may need to manually clear the parent and root issue UUID fields for the change request in question. This can often be done through transaction codes or directly in the database, but caution is advised.
  Review Logs and Traces: Check the application logs and traces for any additional error messages or warnings that could provide more context about why the UUIDs are populated.
  Consult Documentation: Refer to the SAP documentation for the specific module you are working with to understand the expected behavior for change requests and UUIDs.
  Update or Patch System: If you suspect a bug, check for any available updates or patches for your SAP system that might address this issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message, the context in which it occurs, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide guidance on similar issues.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for IAM or the specific module you are working with to understand the expected behavior and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.