How To Fix /IAM/OBJECT_MOC020 - Parent change request &1 is in status &2. Reopen is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT_MOC -

• Message number: 020

• Message text: Parent change request &1 is in status &2. Reopen is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/OBJECT_MOC020 - Parent change request &1 is in status &2. Reopen is not possible ?

  The SAP error message /IAM/OBJECT_MOC020 indicates that a parent change request is in a status that does not allow it to be reopened. This typically occurs in the context of SAP Change Request Management (ChaRM) or similar processes where change requests are managed.
  Cause:
  The error message is triggered when you attempt to reopen a change request that is in a status that prohibits reopening. Common statuses that might lead to this error include:
  
  Completed: The change request has been fully processed and is closed.
  Rejected: The change request was rejected and cannot be reopened.
  In Progress: The change request is currently being processed and may not allow reopening until certain conditions are met.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Status: Review the status of the parent change request. You can do this by navigating to the change request in the SAP system and checking its current status.
  
  
  Change the Status: If the status is not appropriate for reopening, you may need to change it to a status that allows reopening. This might involve:
  
  Completing any necessary tasks or approvals.
  Changing the status manually if you have the necessary permissions.
  
  
  
  Consult Documentation: Refer to your organization's change management documentation or SAP Help documentation for specific guidelines on handling change requests and their statuses.
  
  
  Contact Support: If you are unable to change the status or if you believe there is an error, contact your SAP support team or system administrator for assistance. They may have the necessary permissions to change the status or provide further insights.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Change Request Management (ChaRM): Familiarize yourself with the processes and workflows involved in ChaRM, as understanding these can help you navigate issues related to change requests more effectively.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to manage change requests, as this can affect your ability to change statuses or reopen requests.
  
  By following these steps, you should be able to address the error message and manage your change requests effectively.