How To Fix /IAM/OBJECT_MOC019 - Change request cannot be closed because child &1 is still open

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT_MOC -

• Message number: 019

• Message text: Change request cannot be closed because child &1 is still open

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/OBJECT_MOC019 - Change request cannot be closed because child &1 is still open ?

  The SAP error message /IAM/OBJECT_MOC019 Change request cannot be closed because child &1 is still open typically occurs in the context of managing change requests in SAP, particularly when using the SAP Identity Management (IdM) or similar systems that involve change request management.
  Cause:
  This error indicates that you are trying to close a change request that has one or more child requests still open. In SAP, change requests can have a hierarchical structure where a parent request can have multiple child requests. If any of the child requests are still in an open state, the parent request cannot be closed.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Child Request: The error message will indicate the child request (denoted by &1) that is still open. Note down the identifier of this child request.
  
  
  Check the Status of the Child Request: Navigate to the change request management area in SAP and look for the child request identified in the error message. Check its status to confirm that it is indeed open.
  
  
  Close or Complete the Child Request: Depending on your business process, you may need to:
  
  Complete the necessary actions for the child request.
  Approve or reject the child request if it requires approval.
  If the child request is no longer needed, you may have the option to cancel it.
  
  
  
  Retry Closing the Parent Request: Once all child requests are closed, you can attempt to close the parent change request again.
  
  
  Related Information:
  
  Change Request Management: Understanding how change requests and their hierarchies work in SAP is crucial. Familiarize yourself with the process of creating, managing, and closing change requests.
  Authorization: Ensure that you have the necessary authorizations to view and modify change requests. Lack of permissions can sometimes lead to confusion regarding the status of requests.
  Documentation: Refer to SAP documentation or help resources specific to your version of SAP for detailed instructions on managing change requests.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting the SAP community forums for additional assistance.
  
  By following these steps, you should be able to resolve the error and successfully close the change request.