How To Fix /IAM/NOTIFIER108 - Error during sending of e-mails; check application log

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/NOTIFIER -

• Message number: 108

• Message text: Error during sending of e-mails; check application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/NOTIFIER108 - Error during sending of e-mails; check application log ?

  The SAP error message /IAM/NOTIFIER108 Error during sending of e-mails; check application log typically indicates that there was an issue when the system attempted to send an email notification. This can occur in various SAP modules, particularly in Identity Management (IAM) scenarios, but it can also happen in other contexts where email notifications are generated.
  Causes
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port, or authentication details.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
  
  
  Authorization Issues: The user or service account that is trying to send the email may not have the necessary authorizations.
  
  
  Application Log Errors: There may be additional errors logged in the application log that provide more context about the failure.
  
  
  Email Content Issues: The content of the email (such as attachments or formatting) may be causing the email to fail to send.
  
  
  Solutions
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the SMTP server, port, and authentication details.
  Ensure that the settings are correct and that the SMTP server is reachable from the SAP system.
  
  
  
  Test Email Sending:
  
  Use the SOST transaction to check the status of sent emails and to test sending emails directly from the SAP system.
  
  
  
  Check Application Log:
  
  Use transaction code SLG1 to view the application log for the specific error message. This may provide more detailed information about what went wrong.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user or service account that is attempting to send the email. Ensure it has the necessary permissions.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no firewall or network issues preventing the SAP system from connecting to the SMTP server.
  
  
  
  Review Email Content:
  
  If applicable, check the content of the email being sent for any issues that might cause it to fail.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to email configuration and troubleshooting.
  Support: If the issue persists after checking the above items, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the /IAM/NOTIFIER108 error in your SAP system.