How To Fix /IAM/INTEGRATION039 - Invalid external reference object

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 039

• Message text: Invalid external reference object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/INTEGRATION039 - Invalid external reference object ?

  The SAP error message /IAM/INTEGRATION039 Invalid external reference object typically occurs in the context of SAP Identity Management (IdM) or when integrating with external systems. This error indicates that the system is unable to find or recognize the external reference object that is being used in a process, such as a user or a role.
  Causes:
  
  Incorrect External Reference: The external reference object being used may not exist in the system or may have been deleted.
  Configuration Issues: There may be misconfigurations in the integration settings or mappings between SAP and the external system.
  Data Synchronization Issues: If the external system has not been synchronized properly with SAP, it may lead to invalid references.
  Authorization Issues: The user or process attempting to access the external reference may not have the necessary permissions.
  
  Solutions:
  
  Verify External Reference: Check the external reference object in the relevant system to ensure it exists and is correctly configured.
  Check Configuration Settings: Review the integration configuration settings in SAP IdM or the relevant module to ensure that mappings and connections are set up correctly.
  Data Synchronization: Ensure that data synchronization processes are running correctly and that the external system is up to date with the latest data from SAP.
  Review Authorizations: Check the authorizations of the user or process that is generating the error to ensure they have the necessary permissions to access the external reference.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the official SAP documentation for Identity Management or the specific module you are working with for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.