How To Fix /IAM/INTEGRATION038 - Customer &1 does not exist in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 038

• Message text: Customer &1 does not exist in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IAM/INTEGRATION038 - Customer &1 does not exist in system &2 ?

  The SAP error message /IAM/INTEGRATION038 Customer &1 does not exist in system &2 typically indicates that the system is trying to access or process a customer record that cannot be found in the specified system. This error is often encountered in scenarios involving integration between different SAP systems or when working with customer data in modules like SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  
  Cause:
  
  Non-Existent Customer: The customer ID (&1) being referenced does not exist in the target system (&2).
  Data Synchronization Issues: There may be a delay or failure in the data synchronization process between systems, leading to the customer not being available in the target system.
  Incorrect Configuration: The integration configuration might be incorrect, leading to the wrong system being referenced or the wrong customer ID being used.
  Authorization Issues: The user or process attempting to access the customer data may not have the necessary permissions to view the customer in