How To Fix I4493 - Criterion "&1" only allows (unmasked) search for identity

SAP Error Message - Details

• Message type: E = Error

• Message class: I4 - WCM: Work Clearance Management

• Message number: 493

• Message text: Criterion "&1" only allows (unmasked) search for identity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message I4493 - Criterion "&1" only allows (unmasked) search for identity ?

  The SAP error message I4493 indicates that a specific criterion (denoted as "&1") is only permitted for unmasked searches when dealing with identity-related queries. This error typically arises in the context of identity management or user administration within SAP systems, particularly when using the Identity Management (IdM) module or similar functionalities.
  Cause:
  The error occurs when a user attempts to perform a search using a criterion that is not allowed for masked searches. Masked searches are those that use wildcards or partial matches, while unmasked searches require exact matches. The specific criterion mentioned in the error message is likely configured to only support exact matches for identity-related searches.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Search Criteria: Review the search criteria you are using. Ensure that you are not using wildcards or partial matches for the criterion that is causing the error.
  
  
  Use Exact Matches: Modify your search to use exact values instead of masked or wildcard values. For example, if you are searching for a user by their ID, use the full ID without any wildcards.
  
  
  Review Configuration: If you have access to the configuration settings of the identity management system, check if the criterion can be modified to allow masked searches. However, this may not always be advisable due to security or data integrity concerns.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources related to the specific module you are using. This can provide insights into the limitations of the search criteria and any potential workarounds.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  Related Information:
  
  SAP Identity Management (IdM): This module is designed to manage user identities and access rights across various systems. Understanding its functionalities can help in troubleshooting related issues.
  Search Functionality: Familiarize yourself with how search functionalities work within SAP, including the differences between masked and unmasked searches.
  Error Codes: Keep a record of error codes and messages you encounter, as they can be useful for future troubleshooting and for communicating with support teams.
  
  By following these steps, you should be able to address the I4493 error and successfully perform your identity-related searches in SAP.