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Message type: E = Error
Message class: I4 - WCM: Work Clearance Management
Message number: 424
Message text: Work permit was returned
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I4424
- Work permit was returned ?The SAP error message I4424, "Work permit was returned," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with work permits and employee management. This error indicates that a work permit request has been returned, which may be due to various reasons related to the approval process or compliance issues.
Causes:
- Incomplete Documentation: The work permit request may lack necessary documentation or information required for approval.
- Approval Workflow Issues: The request may not have followed the correct approval workflow, or an approver may have rejected it.
- Compliance Issues: The work permit may not comply with local regulations or company policies.
- System Configuration: There may be issues with the configuration of the work permit management system within SAP.
- User Authorization: The user may not have the necessary permissions to process or approve work permits.
Solutions:
- Review Documentation: Check the work permit request for completeness and ensure all required documents are attached.
- Check Approval Workflow: Verify the status of the approval workflow. If it was returned by an approver, review the comments or reasons for the return.
- Compliance Check: Ensure that the work permit complies with local laws and company policies. Consult with the legal or compliance department if necessary.
- System Configuration Review: Work with your SAP Basis or HCM team to review the configuration settings related to work permits to ensure they are set up correctly.
- User Permissions: Ensure that the user has the appropriate authorizations to process work permits. This may involve checking roles and permissions in the SAP system.
Related Information:
By addressing the potential causes and following the suggested solutions, you should be able to resolve the I4424 error and successfully process the work permit.
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