How To Fix I3087 - Service order &1 could not be locked

I3087 - Overview

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 087

• Message text: Service order &1 could not be locked

What causes this issue?

You want to change the configuration of a service item. The relevant
service order &V1& is, however, still being processed.

System Response

The system does not allow you to process the configuration.

How to fix this error?

Check who is currently locking the service order and change the
configuration of the service item after the service order has been
unlocked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3087 - Service order &1 could not be locked ?

  The SAP error message I3087, which states "Service order &1 could not be locked," typically occurs when there is an attempt to access or modify a service order that is already being processed or locked by another user or transaction. This locking mechanism is a part of SAP's concurrency control to ensure data integrity.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing the service order, causing it to be locked.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Issues: There may be issues with the SAP system itself, such as performance problems or database locks.
  User Permissions: The user may not have the necessary permissions to access or modify the service order.
  
  Solutions:
  
  Wait and Retry: If the service order is locked by another user, wait for a few moments and then try to access it again.
  Identify Locking User: Use transaction code SM12 to