How To Fix I3028 - Serial number & does not exist for material &

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 028

• Message text: Serial number & does not exist for material &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message I3028 - Serial number & does not exist for material & ?

  The SAP error message I3028 indicates that a serial number does not exist for a specific material. This error typically occurs in scenarios where serial number management is enabled for a material, and the system cannot find the specified serial number in the database.
  Cause:
  
  Serial Number Not Created: The serial number for the material has not been created or recorded in the system.
  Incorrect Serial Number: The serial number entered may be incorrect or mistyped.
  Material Not Managed with Serial Numbers: The material in question may not be set up to use serial number management.
  Data Deletion: The serial number may have been deleted or is no longer valid.
  Incorrect Plant or Storage Location: The serial number may exist, but it is associated with a different plant or storage location than the one being referenced.
  
  Solution:
  
  Verify Serial Number: Check the serial number entered for any typographical errors. Ensure that it matches the format and value expected by the system.
  Create Serial Number: If the serial number does not exist, create it in the system using the appropriate transaction (e.g., using transaction code IQ01 for creating serial numbers).
  Check Material Master: Ensure that the material is set up for serial number management. You can check this in the material master record (transaction code MM03).
  Check Serial Number Status: Use transaction code IQ03 to check if the serial number exists and is active. If it has been deleted or is inactive, you may need to recreate it.
  Review Plant/Storage Location: Ensure that you are referencing the correct plant and storage location where the serial number is supposed to exist.
  Consult Documentation: If the issue persists, consult SAP documentation or your internal SAP support team for further troubleshooting.
  
  Related Information:
  
  Transaction Codes:
  
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  MM03: Display Material Master
  
  
  Configuration: Check the configuration settings for serial number management in the material master and ensure that the relevant settings are correctly defined.
  User Authorization: Ensure that the user has the necessary authorizations to view or manage serial numbers.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP Notes for any known issues related to this error message.