How To Fix I3027 - Enter a serial number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: I3 - PM Order Management and PM/SD Interface

  • Message number: 027

  • Message text: Enter a serial number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message I3027 - Enter a serial number ?

    The SAP error message I3027 "Enter a serial number" typically occurs in scenarios where a serial number is required for a material or product, but it has not been provided. This is common in processes involving serialized inventory, such as goods movements, sales orders, or production orders.

    Cause:

    1. Missing Serial Number: The most common cause is that the user has not entered a serial number for the item being processed.
    2. Configuration Settings: The material may be configured to require serial numbers, but the system is not receiving one during the transaction.
    3. Transaction Type: Certain transactions (like goods receipt, goods issue, or sales order processing) may require serial numbers based on the material type or configuration.

    Solution:

    1. Enter a Serial Number: When prompted with the error, ensure that you enter a valid serial number for the item in question. This can usually be done in the relevant field of the transaction screen.
    2. Check Material Master Data: Verify the material master data to ensure that the serial number management is correctly configured. You can check this in the material master under the "Sales" or "Plant Data" views.
    3. Review Transaction Settings: Ensure that the transaction you are performing is set up to handle serial numbers correctly. This may involve checking the configuration in the relevant SAP modules (like MM, SD, or PP).
    4. Consult Documentation: If you are unsure about the serial number requirements for a specific material or transaction, refer to the SAP documentation or consult with your SAP administrator.
    5. User Training: Ensure that users are trained on the importance of entering serial numbers when required and understand how to do so in the system.

    Related Information:

    • Serial Number Management: In SAP, serial number management can be configured at the material level. This includes settings for whether a material is serialized, how serial numbers are assigned, and how they are tracked through various processes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • MM01: Create Material
      • MM02: Change Material
      • MB1A: Goods Issue
      • MB1B: Transfer Posting
      • VA01: Create Sales Order
    • SAP Notes: Check SAP Notes for any known issues or updates related to serial number management that may affect your version of SAP.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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