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Message type: E = Error
Message class: I3 - PM Order Management and PM/SD Interface
Message number: 027
Message text: Enter a serial number
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I3027
- Enter a serial number ?The SAP error message I3027 "Enter a serial number" typically occurs in scenarios where a serial number is required for a material or product, but it has not been provided. This is common in processes involving serialized inventory, such as goods movements, sales orders, or production orders.
Cause:
- Missing Serial Number: The most common cause is that the user has not entered a serial number for the item being processed.
- Configuration Settings: The material may be configured to require serial numbers, but the system is not receiving one during the transaction.
- Transaction Type: Certain transactions (like goods receipt, goods issue, or sales order processing) may require serial numbers based on the material type or configuration.
Solution:
- Enter a Serial Number: When prompted with the error, ensure that you enter a valid serial number for the item in question. This can usually be done in the relevant field of the transaction screen.
- Check Material Master Data: Verify the material master data to ensure that the serial number management is correctly configured. You can check this in the material master under the "Sales" or "Plant Data" views.
- Review Transaction Settings: Ensure that the transaction you are performing is set up to handle serial numbers correctly. This may involve checking the configuration in the relevant SAP modules (like MM, SD, or PP).
- Consult Documentation: If you are unsure about the serial number requirements for a specific material or transaction, refer to the SAP documentation or consult with your SAP administrator.
- User Training: Ensure that users are trained on the importance of entering serial numbers when required and understand how to do so in the system.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.
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