How To Fix I3020 - Error occured during configuration (return code &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: I3 - PM Order Management and PM/SD Interface

  • Message number: 020

  • Message text: Error occured during configuration (return code &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message I3020 - Error occured during configuration (return code &) ?

    The SAP error message I3020, which states "Error occurred during configuration (return code &)," typically indicates that there was an issue during the configuration process of a particular component or module in SAP. This error can arise from various causes, and the return code provided in the message can give more specific information about the nature of the error.

    Possible Causes:

    1. Incorrect Configuration Settings: The configuration settings may not be set up correctly, leading to conflicts or errors during the process.
    2. Missing Dependencies: Required components or dependencies may not be installed or configured properly.
    3. Authorization Issues: The user executing the configuration may not have the necessary authorizations to perform the action.
    4. System Issues: There may be underlying system issues, such as database connectivity problems or system resource limitations.
    5. Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process.

    Solutions:

    1. Check Configuration Settings: Review the configuration settings for the component or module in question. Ensure that all required fields are filled out correctly and that there are no conflicts.
    2. Review Return Code: Analyze the specific return code provided in the error message. This code can often point to the exact issue that needs to be addressed.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to perform the configuration. You may need to consult with your SAP security team.
    4. System Logs: Check the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide additional context.
    5. Re-transport Configuration: If the configuration was transported, consider re-transporting it or checking the transport logs for errors.
    6. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or return code you are encountering.
    7. System Health Check: Perform a health check on the SAP system to ensure that all components are functioning correctly and that there are no underlying issues.

    Related Information:

    • SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the error message and return code.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Refer to the official SAP documentation for the specific module or component you are working with, as it may provide insights into common configuration issues.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP Basis team or SAP support for further assistance.

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