How To Fix I3019 - Internal error during order generation

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 019

• Message text: Internal error during order generation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3019 - Internal error during order generation ?

  The SAP error message I3019, "Internal error during order generation," typically indicates that there is an issue within the system when trying to generate an order. This error can arise from various underlying causes, and resolving it often requires a systematic approach to identify and fix the root cause.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the configuration of the order management module can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in master records (like material master, customer master, etc.) can trigger this error.
  User Authorizations: Insufficient user authorizations to perform order generation can also result in internal errors.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  Custom Code: If there are custom enhancements or modifications in the order generation process, they might be causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to order generation in the relevant modules (e.g., Sales and Distribution, Production Planning).
  Data Validation: Ensure that all necessary master data is complete and accurate. Check for missing or incorrect entries in material master, customer master, and other relevant records.
  User Authorizations: Verify that the user attempting to generate the order has the necessary authorizations. You may need to consult with your SAP security team.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the order generation process.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. Applying a patch or update may resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require assistance from a developer or SAP consultant.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), CO01 (Create Production Order), and others that may be involved in the order generation process.
  Documentation: Review SAP documentation and user manuals related to order management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the I3019 error in SAP.