How To Fix I10039 - Order number & has a locked status

SAP Error Message - Details

• Message type: E = Error

• Message class: I10 - Work Management IDocs Messages

• Message number: 039

• Message text: Order number & has a locked status

What causes this issue?

The order specified contains 'LOCKED' value in its satus.

How to fix this error?

Nothing. You cannot update this order data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I10039 - Order number & has a locked status ?

  The SAP error message I10039 indicates that the order number you are trying to access or modify has a locked status. This typically means that the order is currently being processed or edited by another user or transaction, preventing you from making changes to it.
  Cause:
  
  Concurrent Access: Another user is currently working on the order, which locks it for editing.
  System Lock: The order may be locked due to a system process, such as a background job or a batch process that is currently running.
  Incomplete Transactions: If a previous transaction involving the order was not completed properly, it may leave the order in a locked state.
  User Permissions: Sometimes, user roles and permissions can lead to access issues, although this is less common for locked statuses.
  
  Solution:
  
  Wait and Retry: If another user is working on the order, you may need to wait until they finish and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the order number. You can see which user or process is holding the lock.
  Release Locks: If you have the necessary permissions, you can manually release the lock from SM12. However, be cautious with this approach, as it may disrupt another user's work.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the order.
  Check for Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the order.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12 - To view and manage lock entries.
  SM37 - To monitor background jobs.
  
  
  User Roles: Ensure that your user role has the necessary permissions to access and modify the order.
  Documentation: Refer to SAP documentation or help files for more detailed information on order management and locking mechanisms.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the issue.