How To Fix HUINV021 - HU &1 - Item quantity for material &2 was not returned

SAP Error Message - Details

• Message type: E = Error

• Message class: HUINV - Messages for Handling Unit Physical Inventory

• Message number: 021

• Message text: HU &1 - Item quantity for material &2 was not returned

What causes this issue?

The handling unit &1 was reported as existing, and no quantity was
entered for the material item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the counted quantity of the material in the handling unit.
If the packaging is closed, so that you cannot perform another explicit
count, indicate this accordingly in the handling unit, so that the
system recognized the item as counted.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HUINV021 - HU &1 - Item quantity for material &2 was not returned ?

  The SAP error message HUINV021 indicates that there is an issue with handling unit (HU) inventory management, specifically that the system was unable to return the item quantity for a specified material. This error typically arises in scenarios involving handling units, such as during goods movements, inventory counts, or when processing handling unit-related transactions.
  Cause:
  
  Missing Data: The handling unit may not have been properly created or may not contain the expected data for the specified material.
  Incorrect Configuration: There may be configuration issues in the handling unit management settings or in the material master data.
  Inventory Management Issues: The material may not be available in the specified storage location or may not be properly managed in inventory.
  Authorization Issues: The user may not have the necessary authorizations to access the handling unit or material data.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  
  Solution:
  
  Check Handling Unit Data: Verify that the handling unit exists and is correctly configured. Ensure that the material is properly assigned to the handling unit.
  Review Material Master: Check the material master data for the specified material to ensure it is set up correctly and is active in the relevant plant/storage location.
  Inventory Check: Confirm that the material is available in the specified storage location and that there are no discrepancies in inventory records.
  Authorization Check: Ensure that the user has the necessary permissions to access the handling unit and material data.
  Reprocess the Transaction: If the error occurred during a specific transaction, try to reprocess it after verifying the above points.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as HU02 (Change Handling Unit), HU03 (Display Handling Unit), and LX02 (Inventory Management).
  Documentation: Review SAP documentation on Handling Unit Management for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the HUINV021 error and implement a solution to resolve it.