How To Fix HUINV020 - HU &1 does not exist - Item quantity was not returned

SAP Error Message - Details

• Message type: E = Error

• Message class: HUINV - Messages for Handling Unit Physical Inventory

• Message number: 020

• Message text: HU &1 does not exist - Item quantity was not returned

What causes this issue?

Material item for the counted handling unit &V1& was not counted. The
handling unit was returned as being non-existent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the indicator for the relevant material item to 'Zero quantity'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HUINV020 - HU &1 does not exist - Item quantity was not returned ?

  The SAP error message HUINV020 indicates that a Handling Unit (HU) specified in the system does not exist, and as a result, the item quantity associated with that HU was not returned. This error typically occurs during processes involving handling units, such as goods movements, inventory management, or during the execution of certain transactions that involve handling units.
  Causes of the Error
  
  
  Non-Existent Handling Unit: The specified handling unit does not exist in the system. This could be due to a typo in the HU number or the HU being deleted or not created properly.
  
  
  Incorrect HU Status: The handling unit may be in a status that does not allow it to be processed (e.g., it might be marked as "not usable" or "blocked").
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the HU not being recognized.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or view the specified handling unit.
  
  
  Incorrect Configuration: There may be configuration issues in the handling unit management settings that prevent the system from recognizing the HU.
  
  
  Solutions
  
  
  Verify the Handling Unit: Check the HU number for any typographical errors. Ensure that the HU exists in the system by using transaction codes like HU02 (Display Handling Unit) to confirm its existence.
  
  
  Check HU Status: Use the same transaction (HU02) to check the status of the handling unit. If it is blocked or marked as unusable, you may need to change its status or create a new handling unit.
  
  
  Review Transaction Logs: Check the transaction logs or application logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and process the handling unit. This may involve checking user roles and permissions.
  
  
  Consult Configuration Settings: Review the configuration settings related to handling units in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Recreate the Handling Unit: If the handling unit is indeed missing and cannot be found, you may need to recreate it based on the original goods movement or inventory data.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, especially if it appears to be a system or configuration issue.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as HU02 (Display Handling Unit), HU01 (Create Handling Unit), and LT03 (Transfer Order Confirmation) that may be involved in handling unit processes.
  
  
  Documentation: Review SAP documentation related to Handling Unit Management for best practices and troubleshooting steps.
  
  
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the HUINV020 error in your SAP system.