How To Fix HSM_FILL390 - Filling logs were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: HSM_FILL - HM: Hazardous Substance Master Filling

• Message number: 390

• Message text: Filling logs were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HSM_FILL390 - Filling logs were deleted ?

  The SAP error message "HSM_FILL390 Filling logs were deleted" typically relates to the handling of logs in the context of the Hierarchical Storage Management (HSM) system within SAP. This error indicates that the filling logs, which are used to track the status of data movement between different storage tiers, have been deleted or are no longer available for reference.
  Cause:
  
  Log Deletion: The filling logs may have been deleted due to system maintenance, manual intervention, or automatic cleanup processes that remove old logs.
  Configuration Issues: There may be configuration settings that dictate how long logs are retained, leading to premature deletion.
  System Errors: There could be underlying system errors or issues that caused the logs to be lost or corrupted.
  
  Solution:
  
  Check Log Retention Settings: Review the configuration settings for log retention in the HSM system. Ensure that the settings are appropriate for your business needs and that logs are retained for a sufficient period.
  Restore Logs: If possible, restore the logs from a backup if they are critical for ongoing operations or audits.
  Monitor System Processes: Implement monitoring to track the filling logs and ensure that they are not being deleted unexpectedly. This can help identify any processes that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to HSM and filling logs for specific guidance on handling this error.
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help. They can provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  HSM Overview: Hierarchical Storage Management in SAP is used to manage data storage efficiently by moving data between different storage types based on access frequency and other criteria.
  Log Management: Understanding how logs are managed in your SAP environment can help prevent issues related to log deletion.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve underlying issues.
  
  By addressing the root cause and ensuring proper configuration and monitoring, you can mitigate the occurrence of this error in the future.