How To Fix HSM_DLG018 - Internal error when deleting hazardous substance data

SAP Error Message - Details

• Message type: E = Error

• Message class: HSM_DLG - HM: Hazardous Substance Master Maintenance Dialog

• Message number: 018

• Message text: Internal error when deleting hazardous substance data

What causes this issue?

Exception &V1& occured in function module &V2& when deleting the
dangerous goods data.

System Response

The data was not deleted.

How to fix this error?

Try the action again. If the error continues to occur, contact your
system administration.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HSM_DLG018 - Internal error when deleting hazardous substance data ?

  The SAP error message HSM_DLG018, which indicates an "Internal error when deleting hazardous substance data," typically arises in the context of managing hazardous substances within the SAP Environment, Health, and Safety (EHS) module. This error can occur due to various reasons, including data inconsistencies, system configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the hazardous substance data that prevent the system from processing the deletion request.
  Authorization Issues: The user may not have the necessary permissions to delete hazardous substance data.
  Database Locking: The data might be locked by another transaction or user, preventing deletion.
  Configuration Issues: There may be issues with the configuration of the EHS module or related components.
  System Bugs: There could be bugs in the SAP system that lead to this internal error.
  
  Solutions:
  
  Check Data Integrity: Review the hazardous substance data for any inconsistencies or errors. Ensure that all related data is correctly maintained.
  User Authorizations: Verify that the user attempting to delete the data has the appropriate authorizations. You may need to consult with your SAP security team.
  Database Locks: Check if the data is locked by another user or transaction. You can use transaction codes like SM12 to view and manage locks.
  Review Configuration: Ensure that the EHS module is correctly configured. Consult with your SAP Basis or EHS functional team for assistance.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve the issue.
  Debugging: If you have access to development tools, you can debug the process to identify the exact point of failure. This may require assistance from an SAP developer.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as HSM1 (for hazardous substance management) and SE80 (for development).
  Documentation: Review SAP documentation related to hazardous substance management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the HSM_DLG018 error in your SAP system.