How To Fix HSM_DLG009 - Error while entering the thousand separator

SAP Error Message - Details

• Message type: E = Error

• Message class: HSM_DLG - HM: Hazardous Substance Master Maintenance Dialog

• Message number: 009

• Message text: Error while entering the thousand separator

What causes this issue?

You put the thousand separator in the wrong place.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the thousand separator three places to the left of the decimal
place, or let the system enter it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HSM_DLG009 - Error while entering the thousand separator ?

  The SAP error message HSM_DLG009 typically occurs when there is an issue with the formatting of numeric values, particularly when entering values that include a thousand separator. This error can arise in various contexts, such as during data entry in financial transactions or when working with certain SAP modules.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Incorrect Number Format: The system may not recognize the format of the number you are entering, especially if the thousand separator is not in the expected format (e.g., using a comma instead of a period or vice versa).
  Regional Settings: The user's regional settings in SAP may not match the format of the number being entered. Different countries have different conventions for thousand separators and decimal points.
  Field Configuration: The field where you are entering the number may have specific formatting requirements that are not being met.
  
  Solution:
  To resolve the HSM_DLG009 error, you can try the following steps:
  
  
  Check Number Format:
  
  Ensure that you are using the correct format for entering numbers. For example, if your system expects a period as a decimal separator and a comma as a thousand separator, make sure you are following that convention.
  
  
  
  Adjust Regional Settings:
  
  Go to your user profile settings in SAP and check the regional settings. Make sure that the settings match the format you are trying to use. You can usually find this under System > User Profile > Own Data and then check the Defaults tab.
  
  
  
  Use Alternative Input:
  
  If the field allows, try entering the number without the thousand separator. For example, instead of entering "1,000", try entering "1000".
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or help files related to the specific module you are working with to see if there are any specific formatting requirements for numeric fields.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the correct data entry formats and understand the implications of regional settings in SAP.
  System Configuration: If you have access to system configuration, review the settings for the fields where the error occurs to ensure they are set up correctly.
  
  By following these steps, you should be able to resolve the HSM_DLG009 error and successfully enter numeric values in SAP.