How To Fix HRTNM_MSG147 - Empty training plan snapshot due to a background job in process

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTNM_MSG - Message class for Training Needs Management

• Message number: 147

• Message text: Empty training plan snapshot due to a background job in process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTNM_MSG147 - Empty training plan snapshot due to a background job in process ?

  The SAP error message HRTNM_MSG147 indicates that there is an issue with the training plan snapshot being empty because a background job is currently in process. This typically occurs in the context of SAP Learning Solution or Talent Management modules, where training plans are generated and managed.
  Cause:
  The primary cause of this error message is that the system is attempting to access or generate a training plan snapshot while a background job that is responsible for creating or updating that snapshot is still running. This can happen if:
  
  A scheduled job for updating training plans is taking longer than expected.
  There are multiple requests for the same snapshot being made simultaneously.
  The background job has encountered an error or is stuck.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Background Jobs:
  
  Go to transaction code SM37 to monitor background jobs.
  Look for jobs related to training plan snapshots or any jobs that might be running at the same time.
  Check the status of these jobs (e.g., Running, Finished, Canceled) and see if they are taking longer than expected.
  
  
  
  Wait for Completion:
  
  If you find that a background job is still running, you may need to wait for it to complete before trying to access the training plan snapshot again.
  
  
  
  Analyze Job Logs:
  
  If the job has finished but the snapshot is still empty, check the job logs for any errors or warnings that might indicate why the snapshot was not generated correctly.
  
  
  
  Restart the Job:
  
  If the job has failed or is stuck, you may need to restart it. You can do this by canceling the job and then re-scheduling it.
  
  
  
  Check for Locks:
  
  Ensure that there are no database locks or other processes that might be preventing the snapshot from being generated.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of your SAP system for any known issues or patches that might address this problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM21: Check system logs for any related errors.
  SLG1: Check application logs for more detailed error messages.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  
  
  
  System Performance:
  
  Ensure that your system is performing optimally, as performance issues can lead to longer processing times for background jobs.
  
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRTNM_MSG147 error message.