How To Fix HRTNM_LSO_MSG028 - TN &1 (&2): infotype &3 with more than 1 record, update impossible

HRTNM_LSO_MSG028 - Overview

• Message type: E = Error

• Message class: HRTNM_LSO_MSG - Message class for LSO Integration

• Message number: 028

• Message text: TN &1 (&2): infotype &3 with more than 1 record, update impossible

Self-Explanatory Message

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HRTNM_LSO_MSG028 - Details

• The SAP error message HRTNM_LSO_MSG028 indicates that there is an issue with updating an infotype because there are multiple records present for the specified infotype. This typically occurs in the context of SAP Human Capital Management (HCM) when dealing with employee data.
  
  Cause:
  The error message is triggered when:
  
  An attempt is made to update an infotype (e.g., infotype 0001 for Organizational Assignment, infotype 0002 for Personal Data, etc.) that has more than one record for the same employee (identified by the personnel number).
  The system does not know which record to update because it cannot determine a unique entry due to the presence of multiple records.
  
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Existing Records:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the infotype records for the employee in question.
  Identify the infotype number (e.g., &3 in the error message) and see how many records