How To Fix HRTMC_SERVICES059 - No infotype record exists for given key fields

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_SERVICES - Messages for Services

• Message number: 059

• Message text: No infotype record exists for given key fields

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_SERVICES059 - No infotype record exists for given key fields ?

  The SAP error message HRTMC_SERVICES059 indicates that there is no infotype record available for the specified key fields in the system. This typically occurs in the context of Human Capital Management (HCM) when trying to access or manipulate employee data that is expected to be present in the infotype records.
  Cause:
  
  
  Missing Data: The most common cause is that the infotype record for the specified employee and key fields does not exist. This could be due to:
  
  The employee has not been assigned the relevant infotype.
  The infotype record has been deleted or not created yet.
  The key fields used in the query do not match any existing records.
  
  
  
  Incorrect Key Fields: The key fields provided in the request may be incorrect or incomplete, leading to a failure in locating the desired infotype record.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the infotype records, which can lead to similar error messages.
  
  
  Solution:
  
  
  Check Infotype Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype record exists for the employee in question.
  Ensure that the correct employee number and infotype are being used.
  
  
  
  Create or Update Infotype Records: 
  
  If the infotype record is missing, you may need to create it using transaction PA30 or through the relevant HR processes.
  If the record exists but is incomplete, update it with the necessary information.
  
  
  
  Verify Key Fields: 
  
  Double-check the key fields being used in the request to ensure they are correct and complete.
  Ensure that the fields match the expected values for the infotype you are trying to access.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access the infotype records. This may involve checking user roles and permissions in the system.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to the specific infotype you are working with to understand its requirements and constraints.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HCM that store specific types of employee-related information (e.g., personal data, payroll data, etc.). Each infotype has a unique number and is associated with specific data fields.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for creating new infotype records) to manage employee data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. Sometimes, specific configurations or updates may resolve the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.