How To Fix HRTMC_RM084 - The grid scale does not match the scale in the doc. for talent &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_RM - Message Class for Talent Review Meeting

• Message number: 084

• Message text: The grid scale does not match the scale in the doc. for talent &1 (&2)

What causes this issue?

The system attempted to update the appraisal document for the
performance of the talent &V1& (&V2&) with the performance value that
was specified for the talent in the current talent review meeting.
However, the rating scale that was used in the appraisal document does
not match the scale that is assigned to the calibration grid of the
current talent review meeting. The scales use a different number of
ratings.

System Response

The system did not update the appraisal document for Performance.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_RM084 - The grid scale does not match the scale in the doc. for talent &1 (&2) ?

  The SAP error message HRTMC_RM084, which states "The grid scale does not match the scale in the doc. for talent &1 (&2)," typically occurs in the context of talent management, particularly when dealing with performance evaluations, talent assessments, or similar processes where a grid or scale is used to evaluate employee performance or potential.
  Cause:
  This error usually arises due to a mismatch between the scale defined in the talent management document (such as a performance review or talent assessment) and the scale that is currently set in the system for the evaluation grid. Common causes include:
  
  Configuration Issues: The evaluation grid may have been modified or configured incorrectly, leading to a mismatch with the expected scale.
  Document Changes: If the scale of the document was changed after it was created, but the grid was not updated accordingly, this can lead to inconsistencies.
  Data Entry Errors: Manual entry errors when setting up the evaluation criteria or scales can also lead to this issue.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration of the evaluation grid in the SAP system. Ensure that the scale defined in the grid matches the scale used in the talent management document.
  Navigate to the relevant configuration settings in the SAP system (usually found in the SPRO transaction under Talent Management settings) and verify the scales.
  
  
  
  Update the Document:
  
  If the scale in the document has changed, update the document to reflect the correct scale that matches the evaluation grid.
  Ensure that any changes made to the document are saved and that the document is in the correct status for processing.
  
  
  
  Recreate the Evaluation:
  
  If the issue persists, consider recreating the evaluation or talent assessment document from scratch, ensuring that the correct scale is selected from the beginning.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring evaluation grids and scales in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to talent management in SAP, as they may provide insights into proper configuration and common pitfalls.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the HRTMC_RM084 error in your SAP system.